New Supplier Evaluation Tool for USF Purchasers: Procurated
Procurated is a peer-to-peer supplier review site for the public sector, home to nearly 40,000 supplier ratings and reviews submitted by more than 8,000 verified government and education buyers nationwide. USF purchasers are invited to click below to claim their free account using their USF email address.
Empowering USF Purchasers to Select the Best Suppliers
Our purchasers (you!) keep the USF community running by selecting and managing the university's supplier relationships. Our goal in Procurement Services is to empower each of you with tools to make the best possible supplier decisions for the USF community. This goal led us to partner with Procurated, the largest peer-to-peer supplier review site for the public sector.
Starting in April 2022, USF purchasers will have access to Procurated's nationwide database of verified supplier performance data, which includes more than 36,000 supplier ratings and reviews submitted by 8,000+ government and education buyers. Procurated is as easy and intuitive to use as Yelp, TripAdvisor, or any other peer review site you use as a consumer. The site gives us the ability to streamline supplier performance information for USF all in one place. And, to learn from the supplier experiences of neighboring institutions and purchasing agencies.
This page is a resource for our community to learn more about Procurated. But, the best way to learn is to start using the site! You can set up your account by visiting procurated.com/signup and signing up with your USF email address.
Procurated Key Features & Use Cases
Supplier Search Directory
Search by product/service or for a specific supplier.
Strategic Sourcing
Filter by business designation, product/service, and rating.
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Supplier Evaluation
Supplier pages have contract vehicles, contact info, and verified reviews at your fingertips.
Add Supplier Feedback
Use our simple review form to record supplier performance and help other buyers make informed decisions.
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5-Minute Tutorial of How to Use Procurated
USF-Procurated FAQs:
1. Why is USF collecting supplier feedback?
For one, collecting supplier ratings and reviews provides actionable data about a USF supplier's performance. Secondly, sharing this feedback with other university purchasers empowers each of you to make as informed supplier decisions as possible.
2. Who else is on Procurated?
Procurated is available to verified public sector professionals around the nation. In addition to the feedback shared by your USF colleagues, you will also be able to read the 36,000+ supplier ratings and reviews submitted by buyers in neighboring states and around the nation. The reviews you submit will be able to give insight to that many more buyers, too.
3. Will the supplier see my review?
When you visit the Procurated review form, you will see privacy settings at the bottom of the form. If you check the "Share with supplier," the supplier will be able to see your review. If you leave this box unchecked, the supplier will not see your review. Suppliers depend on your feedback to improve on their performance, so USF purchasers are encouraged to check this box.
4. Will other USF colleagues see my review?
Yes. USF purchasers, as well as other public sector professionals who use Procurated, can see your review when they are logged into the site. There is an option on the review form to remain anonymous if you'd prefer to not associate your name with your feedback.
5. Am I qualified to review [insert supplier name]?
If you have used one of the supplier’s products or services – or are responsible for ordering, invoicing, or managing the contract – you are qualified to provide a review. Please review to the extent of your experience.
6. What should I include in my review?
The most effective reviews are detailed and specific. To the extent of your experience, try to include:
- The product(s) or service(s) you have used
- Strengths (what the supplier did well)
- Weaknesses (where the supplier can improve)
- Final impressions and recommendations to other buyers
How to Share Feedback About a Supplier
During this first phase of the launch, USF purchasers are asked to submit reviews of suppliers they do business with. The more reviews purchaser can submit, the more data that will be available for all purchasers researching supplier past performance.
Reviewing a supplier takes just 2 minutes and can be done in whichever way is most convenient for you:
- Review online. When logged in, visit the supplier's Procurated page and click 'Write a Review.' Or, head straight to the review page and type in the supplier name.
- Review by Phone. Schedule a phone review session, where we will collect your review by phone and add it to your account. You may also receive a call directly from Procurated.
- We'll suggest suppliers for you to review, too. To maximize the number of reviews we can collect across the university, you may receive a phone call and/or email suggesting specific suppliers for you to review.
